Tracked delivery within the United States, with every cost shown before you pay.
Last updated: October 22, 2026
UNWIRE™ is not selling any products yet. This policy explains how purchases will work once products are available. Before any order can be placed, the specific terms that apply to that product, including any time limits, rates and prices, will be shown on the product page and at checkout, and this page will be updated.
Order processing
We aim to prepare and dispatch orders within 1 to 2 business days. Business days are Monday through Friday, excluding U.S. public holidays. Orders placed after 12:00 PM ET, on a weekend or on a holiday begin processing the next business day. Busy periods can add time, and we will tell you if your order is delayed.
When your order ships, we will email you a confirmation with tracking.
Shipping rates and options
Available shipping methods, their rates, any free-shipping threshold and typical delivery times will be shown at checkout before you complete your purchase. You will always see the full shipping cost before you pay.
Delivery estimates begin once your order is dispatched and do not include processing time.
Where we ship
We plan to ship within the United States only at first. We do not currently ship internationally.
We ship to residential and business addresses. P.O. boxes and APO/FPO/DPO addresses may be available through some carriers. If we cannot serve your address, we will contact you to arrange an alternative or a refund.
Carriers and tracking
Orders are delivered by established carriers such as USPS and UPS, chosen based on your address and shipping method. Tracking details can take up to 24 hours after dispatch to appear in the carrier system.
Address accuracy
Please check your shipping address before completing checkout. If you notice an error, contact us right away at support@tryunwire.com. We will try to update it before dispatch, but we cannot guarantee changes once an order is being processed.
Lost, delayed or damaged packages
Carrier timelines can be affected by weather, volume and other events outside our control. We will always help you track down your order.
If tracking shows delivered but you cannot find your package, check with household members and neighbors and allow 1 to 2 days, as carriers sometimes mark packages early.
If your package is lost in transit or arrives damaged, email support@tryunwire.com within 14 days of the delivery date with your order number and, for damage, a photo of the packaging and item. We will make it right.
Returns
See our Refund & Returns Policy for how returns and refunds work.
Contact us
Unwire Nutrition LLC
2333 Brickell Ave, D1-85, Miami, FL 33129, USA
Email: support@tryunwire.com
Phone: +1 (786) 735-6706
Hours: Monday to Friday, 9am to 6pm ET